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Frequently Asked Questions

  • A screen shot of a warning on a computer after trying to download the app

    This is a known issue with the app right now. We are working to resolve this issue, but for the time being, follow the steps below to use the app.
    1. From the home screen of your computer, click the Apple icon in the top left and select “System Preferences”
    2. From the System Preferences page, select “Security and Privacy”
    3. You should see a screen that looks similar to this

    A screen shot of a step in the process of downloading the app

    4. Select “Open Anyway”. This will open a window that will allow you to open the app

    A screen shot of a step in downloading the app

    5. Select “Open” and enjoy using the app!

  • Image of a Compressed Folder Warning

    1. Go to the downloads folder on your computer
    2. Right click on the Compressed (zipped) folder that was just downloaded from the website and select “Extract All”. On the screen that pops up, select “Extract”
    3. Double click on the folder that comes up and then launch the application
    4. Enjoy using the app!
  • We appreciate any feedback that you can give to us for the apps that we are developing. Feel free to contact us at with any suggestions or complaints you may have.